 |
|
 |
 |
Joe Torch, a veteran bench jeweler, had been ordering alloys and solder from Hot Shot Metals since 1980. He felt like a regular at Cheers when he walked in to drop off his scrap for refining and the small staff would chime, “Torch!” You can imagine his dismay when Hot Shot owner Ralph Fine announced that he was retiring and the company was closing its doors after 30 years in business. Torch was going to miss the staff, the service, and, perhaps most important to his own business, the solder.
Torch had been using Hot Shot’s solder and alloys for years. He could practically weld a head to a shank with his eyes closed. But now, his confidence in pairing the right solder with the right job had taken a turn, as he found himself fumbling a job here and there when the gold flowed before the solder. If only he had some type of system to consult when matching solders and alloys...